All merchandise is guaranteed by the manufacture for 30 days from original date of purchase. Main St. Music Co. and Preamp agree, at their option to repair or replace any defective merchandise during the 30 day warranty period. Defective products returned in original packaging with all accessories and owners manual will be replaced or repaired. Defective products returned missing accessories or original packaging will be replaced or repaired as received.

If anitem arrives to the customer broken or is the incorrect color or item or there is some other problem, please contact us within 48 hours after delivery. Have the customer take pictures of the damage or incorrect item and email them to us. This will greatly accelerate the process. Make sure that the customer keeps all of the orginal packaging and contents. Contact us to receive a Return Merchandise Authorization (RMA) number. No returns will be accepted without and RMA number. A returns must be sent postage paid.